Contact Us
Got a question about a free spins no deposit offer, spotted something that needs updating, or just want to flag an issue with one of our reviews? This page tells you how to reach us and what we can help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of business days, though busier periods can mean a slightly longer wait.
When you write in, it helps to include:
- Which casino or offer your message relates to, if applicable
- Any screenshots or details that explain the issue clearly
- Whether you're asking about a specific free spins no deposit promotion, a general question about how bonuses work, or feedback on the site itself
What we can and can't help with
We're an independent comparison site, not a casino operator, so there are limits to what we can sort out directly. Here's the general split:
- We can help with: corrections to our reviews, questions about how we rate and compare free spins no deposit offers, general queries about how online casino bonuses work, and feedback on our content.
- We can't help with: account issues, deposits, withdrawals, or bonus disputes tied to a specific casino. Those need to go through that operator's own customer support team, since they hold your account and payment details, not us.
If a wagering requirement, withdrawal limit, or expiry date on a bonus looks unclear, always check the casino's own terms and conditions page before you claim it — offer details can change, and the operator's terms are the final word, not anything summarised on a comparison site.
If you're dealing with a gambling-related concern
If your message is about gambling starting to feel like a problem, rather than a question about our content, we'd point you toward our Responsible Gambling page first. It covers deposit and time limits, self-exclusion programmes, and where to find state and national support services. We're not a support service ourselves, so please use those dedicated resources if you need help managing your gambling.
Before you write in about a specific offer
A few quick checks can save you a reply cycle:
- Confirm you're located within a state where the casino legally operates, since availability depends on local licensing
- Check you meet the minimum gambling age that applies in your state, typically 21
- Read the bonus terms for the free spins no deposit offer in question, including wagering requirements and any maximum withdrawal cap
- Verify the casino's site uses HTTPS encryption before entering any personal or payment details
If you've done all that and still have a question our review doesn't answer, that's exactly what this contact page is for.
Other pages that might answer your question first
Before emailing, it's worth checking whether the answer is already on the site. Our About Us page explains how we research and rank casinos, our Terms and Conditions page covers how the site itself operates, and if you're outside the standard US-licensed market, our page on Non GamStop Casinos may be relevant.
Next step
If none of the above covers what you need, send us an email with as much detail as you can. We'll get back to you as soon as we're able, and we genuinely do read every message that comes in.